Last updated: 25 Apr 2026
Scrannr is a UK mobile app. All user data is stored locally on your own device — Scrannr does not maintain a backend database of user accounts or personal information on remote servers. Data stored on your device includes: scan history, food product cache, app preferences, subscription status indicators, and consent timestamps.
This permanently erases all locally stored data and cannot be undone.
If you cannot use the in-app option, send an email to [email protected] with the subject line "Data deletion request". We will respond within one calendar month, in line with UK GDPR.
Deleting your data within the app does not cancel an active subscription. Subscriptions are managed by the Apple App Store or Google Play and must be cancelled separately through your Apple ID or Google Play account settings.
Scrannr uses RevenueCat to verify subscription status, and Apple or Google for in-app purchases. To request deletion of any data held by these services, please contact them directly:
Questions about data deletion can be sent to [email protected].